Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 364-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.

ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.

www.springvalleyhospital.com

The Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).

Benefit Highlights:

• A rewarding and engaging work environment
• Competitive compensation & generous paid time off
• Tuition Reimbursement
• Employee Referral Bonus
• Career and growth opportunities within VHS and its 300 UHS Subsidiaries
• Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
• 401(k) with company match and discounted Stock Plan
• More Information is available on our Benefits Guest website: benefits.uhsguest.com

Job Description:

Acts as a liaison between patients and/or patients’ families and the hospital. Responsible for receiving, investigating and responding to patient questions, concerns or complaints. Responsible for assisting with the implementation of the Risk Management plan. Reviews and analyzes risk management data and assists Director with developing and implementing plans to reduce risk and liability.

Qualifications:

Education Baccalaureate Degree required, BSN preferred

Experience Two years acute care or relevant experience required

Technical Skills Computer proficiency to include Microsoft Word, Excel, and Power Point

License/Certification Current RN license in the state of Nevada if Registered Nurse.

Other Must have working knowledge of healthcare industry.

Shift: DAYS

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.